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DeVry NR 447 week 3 assignment
Conflict Resolution
Paper:
Guidelines
Purpose
The purpose of this
assignment is to learn how to identify and effectively manage conflicts that
arise in care delivery settings resulting in better management of patient care,
including appropriate delegation. You will gain insight into conflict
management strategies and develop a plan to collaborate with a potential nurse
leader about the conflict and its impact in a practice setting.
Course Outcomes
Completion of this
assignment enables the student to meet the following course outcomes.
CO 1: Apply leadership
concepts, skills, and decision making in the provision of high-quality nursing
care, healthcare team management, and the oversight and accountability for care
delivery in a variety of settings. (PO 2)
CO3: Participate in
the development and implementation of imaginative and creative strategies to
enablesystems to change. (PO 7)
CO 6: Develop a
personal awareness of complex organizational systems, and integrate values and
beliefs withorganizational mission. (PO 7)
CO 7: Apply leadership
concepts in the development and initiation of effective plans for the
microsystems and system-wide practice improvements that will improve the
quality of healthcare delivery. (POs 2 and 3)
Due Dates
This assignment is to
be submitted to the Dropboxby Sunday, 11:59 p.m. MT, end of Week 3.
Points
This assignment is
worth 200 points. Directions 1. Read Finkelman (2012), pp. 361–376. 2. Observe
nurses in a care delivery setting. Identify a recurring conflict with the
potential to negatively impact patient care.
Decide if delegation
was an issue in the conflict. This should be from your practice setting or
prelicensure experiences.
3.
Provide details of
what happened, including who was involved, what was said, where it occurred,
and what was the outcome that led you to decide the conflict was unresolved.
4.
Identify the type of
conflict. Explain your rationale for selecting this type.
5.
Outline the four
stages of conflict, as described in our text, and how they relate to your
example.
6.
Propose strategies to
resolve the conflict. Search scholarly sources in the library and the Internet
for evidence on what may be effective.
7.
Discuss if delegation
was an issue in the conflict. Be specific.
8. Describe how you would collaborate with a
nurse leader to reach consensus on the best strategy to employ to deal with the
conflict.
9.
Describe the rationale
for selecting the best strategy.
10.
Provide a summary or
conclusion about this experience or assignment and how you may deal with
conflict more effectively in the future.
11.
Write a 5–7 page paper
(not including the title or References pages) using APA format that includes
the following.
1. Describe an unresolved (recurring) conflict
that you experienced or observed. Identify the type of conflict.
1. Provide details of what happened, including
who was involved, what was said, where it occurred, and what was the outcome
that led you to decide the conflict was unresolved.
1. Outline the four stages of conflict, as
described in Finkelman, and how the stages relate to your example. Decide if
delegation was an issue in the conflict. Be specific.
1. Describe the strategies for conflict
resolution and how you would collaborate with a nurse leader to resolve the
conflict. Cites resources.
1. Provide a conclusion or summary about this
experience and how you may deal with conflict more effectively in the future.
3. Submit to the Dropbox by the end of Week 3.
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